Pre and Post-Repair Diagnostic Scan and Calibration


In our world today, technology is advancing rapidly! In 1971, the first computer was sold. The first iPhone was sold in June 2007. And now we live in a world where the technology you would see in a movie actually exists. There are phone with a holographic display, smart glasses, and even technology that will fold your laundry for you. For companies to remain successful and competitive, they have to look into how to incorporate advanced technology in product. This includes the Auto Industry.

Currently, each vehicle has an average of 60-100 sensors on board. Because cars are rapidly getting “smarter” the number of sensors is projected to reach as many as 200 sensors per car. These numbers translate to approximately 22 billion sensors used in the automotive industry per year by 2020, according Dr. Mike Pinelis (President and CEO – MEMS Journal, Inc).

It is important to have all of these sensors running properly to insure the vehicle is running safely. With there being so many sensors on a vehicle, it is hard to know if a sensor was damaged or needs realignment by manually analyzing the vehicle. An advance scan is needed. This is where the pre and post-repair scans come in. The purpose of the pre and post-repair scans are to insure the sensors are calibrated properly.


Why does it matter to have the sensors properly calibrated?

The following statements are from Master ASE Technicians and trainers, Eric Mandoza and Bill Zilastik from Toyota’s collision repair and refinish training center. Eric is a Toyota Collision repair and refinishing training assistant manager and Bill is a Lexus technical and collision repair training manager. They have provided some examples that explain why it is important to have the pre and post-repair scans done to have the vehicle running safely.

The pre-collision system uses a millimeter rate radar sensor that is behind the grill in the car that looks through the Lexus or Toyota emblem and looks ahead of the car to see where the car is going and is very good at spotting items in front of the vehicle and is able to spot where the car is going. And if it sees something in the cars path that it thinks it might pose a problem or collision hazard, it can alert the driver, pre-charge the brakes, and pre-tighten the seat belt. So if there is a collision, the collision won’t be as severe as it might have been without this technology. It is an excellent safety system. The pre and post-repair scans will verify the sensor is working properly.

The Dynamic Radar Cruise Control System uses the same sensor as stated above and that system will keep you at a specific distance from the people in front of you using cruise control so the vehicle in front of you slows down you slow down as well.


What is the difference between a pre and post-repair scan and why does it matter to have both done?

Pre-Repair diagnostic scan is a complete health check of your vehicle and provides the repair shop (and insurance company, if applicable) a complete report on the number of computer modules on board, as well as any diagnostic trouble codes (DTC’s) that could indicate pre-accident and/or accident related damage. This essential step eliminates unnecessary delays waiting for parts and/or additional insurance authorizations, and identifies issues with the vehicle that could be missed without a pre-repair diagnostic scan.

Post-Repair diagnostic scan ensures that all systems on your vehicle are in proper working order prior to delivery. It is important to note that the majority of DTC’s do not result in a malfunction indicator lamp (dashboard light). Failure to perform a post-repair scan by trained professionals with factory scan tools significantly increases the risk that your vehicle may be returned with malfunctioning, or inoperable, safety and convenience systems. A post-repair diagnostic scan is the single best way to ensure that your vehicle is returned to pre-incident condition.

After a vehicle is in an accident, it is important to make sure the vehicle is repaired correctly and is safe to drive again. That is why the original manufacturers and collision repair centers are now implementing pre and post-repair scans as a new step in the repair process.

December Newsletter

Scan Class

On November 14, we held a seminar on Vehicle Scans and Calibrations. All Auto Body Xperts staff, local insurance partners, glass companies, and more attended the event! Continuing education is very important to Auto Body Xperts! With vehicles advancing in technology and features, we want to make sure we are up to date on Original Manufacturer policies for safely repairing vehicles!

Closed for the Holiday

This year we will be closed on Monday Dec 24 (Christmas Eve), Tuesday Dec 25 (Christmas Day), Monday Dec 31 (New Years Eve), Tuesday Jan 1 (New Years Day) so our staff can spend time with their friends and family.

We WILL be open Dec 26-28.

Shields of Hope – Heroes Holiday

We partnered this Christmas with Shields of Hope (an organization who helps families who are battling cancer) to help them with their Heroes Holiday Program! Heroes Holiday started in 2014 as a way to support local families struggling around the holidays with much-needed supplies, household goods, and gifts. Each year at least 5 families are selected through a 3rd party nomination process. This year, they were able to help 16 families!

To learn more about Shields of Hope, please visit http://shieldsofhopewestmi.com/ for more information
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Save The Date!

Our summer events are coming back this year! Be sure to save the dates!

June 18: Auto Body Xperts Car Show, now in Hudsonville by Gemmens!

August 7: Zeeland Open House

August 21: Hudsonville Open House

September 21: Allendale Fall Festival Car Show
Visit www.autobodyxperts.com for more information!

Thank you for your interest in attending the Vehicle Scan Seminar hosted by Auto Body Xperts! MAS (Mobile Auto Solutions) will be the speaker for the night, if you want to learn more about MAS, please visit www.masllc.net .


We will be discussing:
  • “No Scan Codes” does not mean that a calibration is not required
  • What damage can I see?
  • What damage can I not see?
  • What has to be removed during repairs?
  • What does the manufacturer say needs to happen?
  • When in the repair process should the calibration occur?
  • Can the calibration occur in house or off site?


FREE for insurance agents


Sign Up Here: https://docs.google.com/forms/d/e/1FAIpQLSfJh-ID78IWoalNLPI4dNFe-YA010uNFWcqbjdbVBms_fVaQA/viewform?usp=sf_link

Or mail in this form: (PDF Version: https://drive.google.com/open?id=1dXoICR2TT_6azoWsnU6e-SDo4J-JL6VX)

Vehicle Scans Seminar Sign Up Form-page-001

This seminar is free to all insurance partners and $25 per person for everyone else. You can mail a check to Auto Body Xperts (3483 Highland Dr, Attn: Marketing, Hudsonville, MI 49426), pay online at paypal.me/AutoBodyXperts, or pay at the event.

If you would like more information or have any questions, please contact Elizabeth at (616) 669-6692 or marketingcoordinator@autobodyxperts.com

Click here to watch a video that explains why Pre and Post Scans Matter!

July Newsletter

Car Show

On July 21 will be our annual Wayland Summer Car Show as part of the Wayland Main Street Celebration! All proceeds from the Car Show will be donated to local veterans! Also, everyone who participates in the Car Show will be entered to win a free tool box!

Wayland Car Show Flyer

Bean Bag Tournament

Auto Body Xperts is running a Bean Bag Tournament as part of the Wayland Main Street Celebration on July 21! There are still spots available if you want to enter! There is $500 in prize money!

Register online today at https://goo.gl/forms/av1EKtRvcXbwJD7o1

Don’t have a board? Don’t worry! Boards are supplied if you do not have one!

Copy of Bean Bag Tour Flyer

Open Houses

Save the date! Our Open Houses are coming up soon! Come join us for a FREE Pig Roast, Popcorn, Cotton Candy, Juggler, Kid’s Carnival Games, Prize Wheel, Bounce House, Raffle Prizes, and more!

Due to limited space and parking, we will be moving the Holland Open House to Zeeland! That Open House will be on August 8! Then the Hudsonville Open House will be on August 22! Both will be from 11am-2pm!

Zeeland Auto Body Xperts: 9389 Riley St, Zeeland, MI 49464

Hudsonville Auto Body Xperts: 3483 Highland Dr, Hudsonville, MI 49426

Small Open House 2018 Both Dates


All of our locations just finished 5S!

5S is a system for organizing spaces so work can be performed efficiently, effectively, and safely. This system focuses on putting everything where it belongs and keeping the workplace clean, which makes it easier for people to do their jobs without wasting time or risking injury. The term 5S comes from five Japanese words: seiri, seiton, seiso, seiketsu, and shitsuke. In English, these words are often translated to: sort, set in order, shine, standardize, and sustain.

Each S represents one part of a five-step process that can improve the overall function of a business. Over time, the 5S methodology leads to many benefits, including: reduced costs, higher quality, increased productivity, greater employee satisfaction, and a safer work environment.

Cake and Car Wash Day

On June 12, to celebrate 70 years of service, we offered free cake and car washes at all of our locations! We did a total of 144 car washes for all of our locations!

Thank you to everyone who came out and celebrated with us on June 12 and for everyone who has supported us for the past 70 years!

The scavenger hunt is over! Thank you so much to everyone who participated! We know we had a lot of people who were looking very hard but now is the exciting time to announce where the car was hidden!


The car was hidden by Adam Street Landing in Holland!


If you park in the main parking lot at Adam Street Landing, walk down under the bridge, down the path until you get to a clearing on your left. If you look in the clearing, there is a pile of bricks, the car was hidden there!



Map with Star


All of the clues were:

May 21: The hunt has started! But before you go out and find the car to win big! It’s important to know what you are looking for! When you think of car, you think BIG! But it may not be as big as you think.

May 22: But don’t worry, the car is white and black so it will be easy to find!

May 23: Auto Body Xperts has been serving the West Michigan area for 70 years! So we made sure to hide the car in West Michigan!

May 24: The car is hidden in the county that was named after a group of Indians who occupied this area in the middle of the 17th century.

May 25: As for the town, they cut doors in half and wear wooden shoes.

May 28: This town is well known for its flowers!

May 29: Although it is our car, it is not hidden on our property!

May 30: It is hidden somewhere everyone can go. 

May 31: It’s at a place that is perfect to go for some summer fun…

June 1: …and enjoy nature!

June 4: It’s a great place to go for a walk…

June 5: …or have a picnic!

June 6: Be sure to bring the whole family! Dogs are welcome to come too!

June 7: Many know the area but have not noticed that this specific area is there!

June 8: You can walk on the bridge…

June 11: …or go fishing!

June 12: You can go kayaking…

June 13: …on the Macatawa River!

June 14: There is 10 acres of fun!

June 15: Although there is 10 acres of fun, you don’t have to go far to find the car and win big!

June 18: We’ve had lots of people join the scavenger hunt mid contest so we wanted to release 5 past clues that will help answer a lot of questions we’ve had! (1) But don’t worry, the car is white and black so it will be easy to find! (2) Many know the area but have not noticed that this specific area is there! (3) You can go kayaking… (4) …on the Macatawa River! (5) There is 10 acres of fun!

June 19: When walking along the path, look to the left

June 20: Looking from a child’s height is advised

June 21: You will win when you can bring us the car in your hand


We were so overwhelmed by so many people that played! We stopped by the park a few times and saw lots of people playing!

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After LOTS of looking, Steve (and his wife Krista) found the car winning the $500 Amazon Gift Card!



Thank you so much to everyone who has supported us for the past 70 years!