Pre and Post-Repair Diagnostic Scan and Calibration


In our world today, technology is advancing rapidly! In 1971, the first computer was sold. The first iPhone was sold in June 2007. And now we live in a world where the technology you would see in a movie actually exists. There are phone with a holographic display, smart glasses, and even technology that will fold your laundry for you. For companies to remain successful and competitive, they have to look into how to incorporate advanced technology in product. This includes the Auto Industry.

Currently, each vehicle has an average of 60-100 sensors on board. Because cars are rapidly getting “smarter” the number of sensors is projected to reach as many as 200 sensors per car. These numbers translate to approximately 22 billion sensors used in the automotive industry per year by 2020, according Dr. Mike Pinelis (President and CEO – MEMS Journal, Inc).

It is important to have all of these sensors running properly to insure the vehicle is running safely. With there being so many sensors on a vehicle, it is hard to know if a sensor was damaged or needs realignment by manually analyzing the vehicle. An advance scan is needed. This is where the pre and post-repair scans come in. The purpose of the pre and post-repair scans are to insure the sensors are calibrated properly.


Why does it matter to have the sensors properly calibrated?

The following statements are from Master ASE Technicians and trainers, Eric Mandoza and Bill Zilastik from Toyota’s collision repair and refinish training center. Eric is a Toyota Collision repair and refinishing training assistant manager and Bill is a Lexus technical and collision repair training manager. They have provided some examples that explain why it is important to have the pre and post-repair scans done to have the vehicle running safely.

The pre-collision system uses a millimeter rate radar sensor that is behind the grill in the car that looks through the Lexus or Toyota emblem and looks ahead of the car to see where the car is going and is very good at spotting items in front of the vehicle and is able to spot where the car is going. And if it sees something in the cars path that it thinks it might pose a problem or collision hazard, it can alert the driver, pre-charge the brakes, and pre-tighten the seat belt. So if there is a collision, the collision won’t be as severe as it might have been without this technology. It is an excellent safety system. The pre and post-repair scans will verify the sensor is working properly.

The Dynamic Radar Cruise Control System uses the same sensor as stated above and that system will keep you at a specific distance from the people in front of you using cruise control so the vehicle in front of you slows down you slow down as well.


What is the difference between a pre and post-repair scan and why does it matter to have both done?

Pre-Repair diagnostic scan is a complete health check of your vehicle and provides the repair shop (and insurance company, if applicable) a complete report on the number of computer modules on board, as well as any diagnostic trouble codes (DTC’s) that could indicate pre-accident and/or accident related damage. This essential step eliminates unnecessary delays waiting for parts and/or additional insurance authorizations, and identifies issues with the vehicle that could be missed without a pre-repair diagnostic scan.

Post-Repair diagnostic scan ensures that all systems on your vehicle are in proper working order prior to delivery. It is important to note that the majority of DTC’s do not result in a malfunction indicator lamp (dashboard light). Failure to perform a post-repair scan by trained professionals with factory scan tools significantly increases the risk that your vehicle may be returned with malfunctioning, or inoperable, safety and convenience systems. A post-repair diagnostic scan is the single best way to ensure that your vehicle is returned to pre-incident condition.

After a vehicle is in an accident, it is important to make sure the vehicle is repaired correctly and is safe to drive again. That is why the original manufacturers and collision repair centers are now implementing pre and post-repair scans as a new step in the repair process.

December Newsletter

Scan Class

On November 14, we held a seminar on Vehicle Scans and Calibrations. All Auto Body Xperts staff, local insurance partners, glass companies, and more attended the event! Continuing education is very important to Auto Body Xperts! With vehicles advancing in technology and features, we want to make sure we are up to date on Original Manufacturer policies for safely repairing vehicles!

Closed for the Holiday

This year we will be closed on Monday Dec 24 (Christmas Eve), Tuesday Dec 25 (Christmas Day), Monday Dec 31 (New Years Eve), Tuesday Jan 1 (New Years Day) so our staff can spend time with their friends and family.

We WILL be open Dec 26-28.

Shields of Hope – Heroes Holiday

We partnered this Christmas with Shields of Hope (an organization who helps families who are battling cancer) to help them with their Heroes Holiday Program! Heroes Holiday started in 2014 as a way to support local families struggling around the holidays with much-needed supplies, household goods, and gifts. Each year at least 5 families are selected through a 3rd party nomination process. This year, they were able to help 16 families!

To learn more about Shields of Hope, please visit for more information
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Save The Date!

Our summer events are coming back this year! Be sure to save the dates!

June 18: Auto Body Xperts Car Show, now in Hudsonville by Gemmens!

August 7: Zeeland Open House

August 21: Hudsonville Open House

September 21: Allendale Fall Festival Car Show
Visit for more information!


March Madness: This march we are running a March Madness pool! The first place winner will receive 12 hand car washes and a full vehicle detail, second and third place will win a $20 Crazy Horse Gift Card! Stay tuned to our Facebook page for more information coming soon!

Kid’s Easter Coloring Contest: Calling all kids! We are having a kids coloring contest to win a fun Easter toy basket! Please visit to download the picture and to get more information about the contest!


Open Houses

Save the date! The official dates for our Summer Open Houses are set! Please note that there is a change this year, due to space, the Holland Open House will be moved to the Zeeland location!

  • Zeeland Open House – August 8, 2018
  • Hudsonville Open House – August 22, 2018


Car Shows

Spring is in the air! Which means that the summer car shows are right around the corner! Be sure to save the days for our summer car shows!

  • Auto Body Xperts Car Show at Big Boy: June 14
  • Wayland Car Show: July 21



Do you have an fundraiser or silent auction coming up? We would love to donate an item to help! Please contact Elizabeth at (616) 669-6692 or if you have a fundraiser or silent auction coming up.



Auto Body Xperts is a DRP (Direct Repair Program) for over 20 different insurance companies. So what does that mean? See our blog below that explains what it means for a company to be a DRP for an insurance company and how beneficial it is to go to a shop that is a DRP!




We have a few contests running right now!

Stop in any Auto Body Xperts location before Feb 14 to guess how many candy hearts are in the jar! If you are the closest guess, then you will win a $25 restaurant gift card!

Super Bowl VII is coming up!  Submit your guess for the final score at the link below, if you are the first to guess the correct score, then you will win a free full vehicle detail and 12 hand car washes! Submit your guess by noon on Sunday, February 4!


Silent Auctions/Fundraiser


Do you have a Silent Auction or Fundraiser coming up? Please email Elizabeth at , we would love to donate a detail package to you to help support the cause!




Going the Extra Mile

A very common thing we hear from customers is, “I went to Body Shop A and Body Shop B for an estimate on my vehicle and the estimated cost of repair was very different!” Which is true, some body shops do very dramatically in price. Which is something we want to warn people on, it is important to remember that when it comes to body work, cost does directly relate to the quality of work.

Auto Body Xperts is a big believer that customers can receive high quality work for a reasonable cost. That is why Auto Body Xperts is a DRP (Direct Repair Program) for over 20 different insurance companies. So what does that mean? That means that those insurance companies trust us and our work, they know we will take good care of their customers so they allow us to do the estimate on the vehicle. Normally the insurance company will send a adjuster to come look at the vehicle in addition to the body shop looking it over. With the DRP, they trust us to look it over for them. We record the damage and send our estimate along with pictures of the damage to them so they don’t have to come look at the vehicle, which then saves time for the customer and then their vehicle can be repaired sooner.

We take pride in the extra steps we take to help our customers. We understand that although some of these steps may seem minor but in the end, they really do help provide the highest quality work for our customers. Here is a link that shows a walk through of our vehicle repair process to give you a quick view of what is being done on your vehicle when it is in our care.

January 2018 Newsletter


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Big Boy Shows

Our Big Boy Car Shows are back! This will be our 5th year having our annual car shows at Big Boy in Grandville. The three dates are June 14, July 19, and August 23! Auto Body Xperts will be running the first car show! There will be awards, a Pin Up Contest, DJ, food specials at Big Boy and more!



Auto Body Xperts is very grateful for our veterans! All veterans receive free hand car washes at all of our locations. If you are a veteran, stop on by and let us serve you!


Closed Jan 26 at 4pm

On Friday, January 26, all locations will be closing at 4pm for a company party. We will reopen at 8am on Monday, January 29.



Being in an accident is a stressful time, it’s hard to know what to do once you’ve been in an accident. So we want to help! See for xpert tips on what to do after you’ve been in an accident and see more xpert tips on other topics!



Auto Body Xperts is always growing and adding people to the Auto Body Xperts Family! Apply today online at or stop in any of our locations today to fill out an application!